VAT & TAX
Frequently Asked Questions
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Businesses will need to complete additional information on their VAT returns to report revenues earned in each Emirate.
Further detail on this can be found in the Executive Regulation of the Federal Decree-Law No. (8) of 2017 on Value Added Tax.
No. Imported goods may be exempt from customs duties but still be subject to VAT.
Purchase of goods and services by tourists in the UAE will be subject to VAT. However, tourists will be eligible to reclaim the VAT incurred on their purchase of goods under the Tax Refunds for Tourists Scheme subject too meeting certain conditions.
Yes. Further details are available in the VAT refund for business visitors user guide.
All Federal Tax Laws, Executive Regulations and Cabinet Decisions are published under the “Legislation” section on the FTA website.
As per global best practice, the UAE is exploring other tax options as well. However, these are still being analysed and it is unlikely that they will be introduced in the near future. The UAE is not currently considering personal income taxes, however.
Validation will be available 24/7 and refund desks will be open at major airports 24/7.
You can find a list of cash refund points on planetpayment.ae. Planet will process credit or debit card refunds.
No. Only the owner of the passport/GCC ID under which the Tax Free Tag is registered is entitled to validate them and collect the refund.
No, but goods and original packaging will have to be available for inspection to confirm that the goods are newly purchased.
The physical Tax Free Tag must be attached to the invoice at the point of exit (validation).
During validation the tourist will be asked to enter their card details. Refunds can be made to Visa, MasterCard, Amex and Union Pay.
The tourist can have the refund paid to their credit or debit card or where available collect the refund in cash from a Planet cash refund agent. A tourist may also be able to claim the refund via e-vouchers at exit points where cash is not available. When validating a Tax Free Tag the tourist will choose their preferred refund method. A list of cash refund points can be found on the Planet website.
The tourist can track their refund by scanning the QR code on the Tax Free Tag using their smartphone, and this will take them to a unique website link that will show the refund status.
Look for stores displaying the Planet Tax Free and FTA logo, or ask in store.
The validation point will begin accepting Tax Free Tags from 6 hours before the tourist’s scheduled departure time.
The minimum purchase amount is AED 250 per Tax Free Tag. This can be made up of more than one purchase within the same store group on the same day.
The refund is 85% of the VAT minus 4.80 AED per Tax Free Tag.
The tourist must export the goods and have the Tax Free Tag validated within 3 months of purchase otherwise a tax free refund is not possible.
The tourist can return to the UAE with the goods and obtain validation on their departure within 3 months from the date of purchase. Goods must not be consumed or partly consumed when requesting validation, and must be available for inspection.